Returns & Exchanges
At Big Days Truck Accessories, we want to ensure your rig is equipped with exactly what you need. If you are not completely satisfied with your purchase, you can return most new, unopened items within 30 days of delivery for a full refund.
Return Process
- 1.Initiate Your Return
Contact our customer support team or log into your account portal to request a Return Merchandise Authorization (RMA) number and a prepaid shipping label.
- 2.Prepare the Package
Securely pack the items in their original manufacturer's packaging, ensuring all hardware, instructions, and components are included to avoid restocking fees.
- 3.Ship It Back
Affix the provided shipping label to the outside of the box and drop it off at any authorized carrier location, keeping a copy of your tracking number for your records.
- 4.Receive Your Refund
Once our warehouse inspects the returned accessories, we will process your refund to the original payment method within 5 to 7 business days.